Privacy Policy

Last Updated: 24/12/2025

Introduction

SAPLO Training Services (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and share your personal data in compliance with UK GDPR and the Data Protection Act 2018.

Company Details

Company Name: SAPLO Training Services Ltd

Company Number: 16601361

Registered Address: Office 5, Old Ferry Inn Business Centre, Beachley, Chepstow, Gloucestershire, United Kingdom, NP16 7HH

Email Address: [insert email address]

Personal Data We May Collect

We may collect the following information:

Full name

Contact details

Address

Employment details

Course details and progress

Payment information (via a secure and independent provider)

With consent, any reasonable adjustments required

How Personal Data Will be Collected

Personal data will be securely collected where you make a booking with us on our website.

This data will be securely stored on Microsoft Bookings and Microsoft SharePoint.

Personal data will be collected if you complete the photography consent form.

We may also collect personal data when you communicate with us via our website, or by email, phone, or in person.

How We Use Your Data

We may use your personal data to:

Manage course bookings and attendance

Communicate important course information

Issue invoices and process payments

Provide certificates for accredited courses

Confirm the achievement of a certificate

Where applicable, communicate with the appropriate awarding organisation for the purposes of quality assurance and obtaining certificates

Sharing of Data and International Transfers of Data

If you undertake an accredited training course, we will share necessary personal data with the appropriate awarding organisation for:

Quality assurance purposes

Issuing your certificate

If the sharing of personal data with an awarding organisation involves an international transfer of data, we will ensure that the safeguards required under the UK GDPR are followed. This may include the following of adequacy decisions, or the use of standard contractual clauses or, in limited situations, explicit consent.

We do not sell or share your data with third parties for marketing purposes.

Legal Basis for Processing

Personal data will be processed under:

Contractual necessity to deliver training services and provide certification

Legitimate interests in the provision of training services

Consent, for the processing of reasonable adjustments

To respect the privacy of our website users, we do not use any cookies on our website. We do not collect, store, or process any information through any similar tracking technologies for analytics, advertising, or personalization purposes.

If this changes in the future, we will update this policy and provide clear information about the types of cookies used and how you can manage them.

Data Retention

We will only retain your personal data as long as necessary for the purposes of providing training, awarding certificates, and confirming your certification. We will be required to retain data for an extended period so that we can verify confirm your achievement of a training certificate

Third-Party Links

Our website may contain links to third-party websites or resources. These links are provided for your convenience and informational purposes only. We do not control, endorse, or assume responsibility for the content, privacy practices, or accuracy of any external websites. Accessing third-party content is at your own risk; we encourage you to review the privacy policies and terms of any external sites you visit.

Your Rights

Under the UK GDPR, you have the right to:

Withdraw consent, where it has been given previously

Request the rectification or erasure of personal data

Request the restriction of data processing

Request access to your personal data

Lodge a complaint with the Information Commissioner’s Office if the processing of personal data has breached the UK GDPR

Make a complaint to SAPLO Training Services

We will acknowledge receipt of the complaint within 30 days and will take appropriate steps to respond to the complaint without undue delay

Our Data Commitment

We will ensure that any personal data we collect will be processed lawfully, fairly and in a transparent manner. This data will only be used for the purposes for which it was collected and will be stored for no longer than is necessary. Furthermore, we will process personal data in a manner that ensures appropriate security, including protection from accidental loss.

Changes to the Privacy Policy

The Privacy Policy may be updated from time to time. Please regularly check our website for updates to our Privacy Policy.